Human Resource Management HUMN RESOURCES WEEK 5 ASSIGNMENT

Walden University, LLC. (2020). Hart CityLinks to an external site. [Interactive media]. Walden University Canvas. https://waldenu.instructure.com

Identifying Presenting Challenges

Miller, W. R., & Rollnick, S. (2023). Motivational interviewing: Helping people change (4th ed.). The Guilford Press.
- Chapter 8, “Deeper Listening" (pp. 143–154)
- Chapter 9, “Focusing: A Deeper Dive" (pp. 155–173)
- Chapter 10 “Evoking: Cultivating Change Talk” (pp. 174–190)
- Chapter 11, “Offering Information and Advice” (pp. 191–202)

Reflective Listening

Miller, W. R., & Rollnick, S. (2023). Motivational interviewing: Helping people change (4th ed.). The Guilford Press.
- Chapter 17, “Learning from Conversations about Change” (pp. 285–297)
Biggs, J., Sprague-Jones, J., Garstka, T., & Richardson, D. (2018). Brief motivational interviewing training for home visitors: Results for caregiver retention and referral engagement.Links to an external site. Children and Youth Services Review, 94(C) 56–64. https://doi.org/10.1016/j.childyouth.2018.09.021Links to an external site.
Miller, W. R., Hedrick, K. E., & Orlofsky, D. R. (1991). The Helpful Responses Questionnaire: A procedure for measuring therapeutic empathyLinks to an external site.. Journal of Clinical Psychology, 47(3), 444–448. https://doi.org/10.1002/1097-4679(199105)47:3<444::AID-JCLP2270470320>3.0.CO;2-ULinks to an external site.
Document: Reflection Worksheet Download Reflection Worksheet(PDF)

Reflection Worksheet

For each of the statements below, write a simple reflection and a complex reflection.

1. I drank too much wine at the party. So what? I was celebrating my new job.

Aren’t I allowed to celebrate? My husband is making a bigger deal of this than is

necessary.

2. I have been trying for 6 months to find a job but have not received one response.

It’s hopeless. I will never find a job.

3. My son is totally out of control. He stays out all hours of the night. I know he is

doing drugs. I can’t control him.

4. I know my anger issues cost me my job. I just can’t help it. I get angry, and I see

red.

5. It’s not that I am against taking medicine. I know I need it for my heart. I just

forget. I go about my day, and the next thing you know it’s the end of the day,

and I forgot to take it again.

6. I know it is wrong for my boyfriend to hit me. But he says he loves me, and he

promises that he will never do it again.

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Title:: THE HELPFUL RESPONSES QUESTIONNAIRE: A PROCEDURE FOR MEASURING THERAPEUTIC EMPATHY.
Authors:: Miller, William R.1 Hedrick, Kim E.1 Orlofsky, Debra R.1
Source:: Journal of Clinical Psychology. May91, Vol. 47 Issue 3, p444-448. 5p.
Document Type:: Article
Subject Terms:: * HELPING behavior * QUESTIONNAIRES * EMPATHY * RESPONSE consistency * RELIABILITY (Personality trait) * PSYCHOLOGY
Abstract:: The development and evaluation of a measure of accurate empathy is described. The Helpful Responses Questionnaire (HRQ) is a brief free response questionnaire that can be administered to groups. Interrater reliability co-efficients for items range from .71 to .91, and reliability for total HRQ scores was found to be .93. HRQ scores rose significantly following a 2-day workshop on active listening and crisis intervention skills offered in 14 communities. Normative data are reported based on a sample of 190 paraprofessional trainees. Level of empathy was found to be modestly related to respondents' self-esteem. [ABSTRACT FROM AUTHOR]
: Copyright of Journal of Clinical Psychology is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Author Affiliations:: 1University of New Mexico.
ISSN:: 0021-9762
DOI:: 10.1002/1097-4679(199105)47:3<444::AID-JCLP2270470320>3.0.CO;2-U
Accession Number:: 11993170
Database:: Academic Search Complete
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